The Viomedic and Viobreath group provides nationwide, direct, fast, certified and specialized B2C and B2B technical support for your respiratory equipment.

The quality of our technical support services is ensured by our staff’s comprehensive training, our ISO certifications for the quality of the services provided and our certification by the international manufacturers of our products.

Distributors

Athens

Athens Viomedic : +30 210 9767000, athina@viomedic.gr

Athens Viobreath : +30 210 9715035, info@viobreath.gr

Kavala

Phone. : +30 2510 833136, info@viomedic.gr

Thassos

Phone. : +30 2510 833136, info@viomedic.gr

Drama

Phone. : +30 2510 833136, info@viomedic.gr

Xanthi

Phone. : +30 2510 833136, info@viomedic.gr

Volos

Volos: 6946647764

Technical Issue Declaration Form

    Frequently Asked questions

    We have compiled for you the most frequently asked questions about our technical support services and provide you with direct answers.

    I have a question on the operation / use of the breathing apparatus. Who can I contact?

    For any issue that arises, but also for any question regarding the operation and use of your breathing apparatus, you can contact us directly by filling out the Contact Form or by calling us on the company’s telephone numbers, on working days and hours. And don’t forget that, exclusively for our customers, there is a 24/7 technical support line for issues that demand immediate technical support.

    What do your 24/7 support services include?

    Due to the nature of our products and the importance of their proper function, we provide 24/7 technical support. Our 24/7 support line provides you with answers on your questions, remote troubleshooting and instant mobilization of our collaborating technical team.

    Geographically speaking, which regions does your technical support team cover?

    The Viomedic and Viobreath group offers nationwide technical support services by having an active network in in Athens, Kavala, Xanthi, Volos and Thassos. As soon as the technical issue is brought to our attention, Viomedic immediately mobilizes the nearest technical team of Viobreath, which takes care of the immediate resolution of any technical issue, by repairing or replacing the breathing equipment.

    Quality Certifications

    The Viomedic and Viobreath group of companies aims to comprehensively its customers and partners’ needs, supplying them with top products and providing high quality services, certified in Quality Management of Medical Devices, Management System and Good Distribution Practice of Medical Products and Medical Devices.

    ISO

    ISO 9001:2015 for the Management System and the Quality Management of Medical Devices

    HTcert

    HTCert: Ministerial Decision ΔΥ8Δ/Γ.Π. ΟΙΚ/1348/2004 for the Good Distribution Practice of Medical Products and Medical Devices